Privacy Policy

Last Updated: December 6, 2023

1. Introduction

AquaEdge ("we," "our," or "us") is committed to protecting your privacy. We specialize in providing AI-powered lead qualification and customer communication services for automotive businesses. This privacy policy describes how we collect, use, and share information when you use our services.

2. Information We Collect

2.1 Business Information

  • Business name and contact details
  • Service types and pricing
  • Business hours and location
  • Staff information and roles

2.2 Customer Data

  • Lead interaction history
  • Service requests and appointments
  • Communication preferences
  • Service history and feedback

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process payments and transactions
  • Send service updates and marketing communications
  • Analyze usage patterns and optimize performance
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Service providers and business partners
  • Legal authorities when required by law
  • Third parties with your explicit consent

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect usage data and improve our services. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions about this privacy policy or our practices, please contact us at info@aquaedge.co